Privacy Policy & Terms of Service

Last updated: 2/23/2025

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information
  • Emergency contact details
  • Health and fitness assessment data
  • Medical history and conditions
  • Payment information
  • Fitness goals and preferences

2. How We Use Your Information

We use the collected information for:

  • Personalizing your fitness program
  • Communicating about your progress and appointments
  • Processing payments and memberships
  • Improving our services and customer experience
  • Emergency contact purposes
  • Legal and regulatory compliance

3. Health and Safety Policies

Your safety is our top priority. We maintain:

  • Regular equipment maintenance and safety checks
  • Qualified fitness instructors and trainers
  • Emergency response protocols
  • Hygiene and sanitization standards
  • Health screening procedures

4. Membership Terms

  • Membership fees are non-refundable
  • 30-day notice required for membership cancellation
  • Members must follow gym rules and etiquette
  • Right to terminate membership for policy violations
  • Age restrictions and guardian requirements for minors

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encrypted data storage and transmission
  • Regular security audits and updates
  • Staff training on data protection
  • Limited access to personal information
  • Secure payment processing

6. Contact Us

If you have any questions about our policies, please contact us at:

  • Email: [email protected]
  • Phone: +94 11 234 5678
  • Address: 123 Fitness Avenue, Colombo 05, Sri Lanka